These Terms of Service (“Terms”) govern your use of ReviewAI (“the App”), operated by DJUMP, MB, a private limited company registered in the Republic of Lithuania (“we,” “our,” or “us”). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Description of Service

ReviewAI is a mobile application that aggregates business reviews from Google and generates AI-powered response suggestions. The App allows business owners to view their reviews, generate professional responses using artificial intelligence, and manage their online reputation. ReviewAI does not post responses on your behalf — you copy responses and post them manually on the review platform.

2. Account Registration

To use ReviewAI, you must create an account using a valid email address, Google account, or Apple ID. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must be at least 16 years old to use the App. You represent that the business information you provide is accurate and that you have the authority to manage reviews for the businesses you add.

3. Subscription and Payments

ReviewAI offers a free tier with limited features and a Premium subscription ($9.99/month per location) with additional capabilities. Subscriptions are processed through the Apple App Store or Google Play Store via RevenueCat. Subscription management, billing, refunds, and cancellation are governed by the respective app store’s terms. You can cancel your subscription at any time through your device’s subscription settings. Cancellation takes effect at the end of the current billing period.

4. AI-Generated Content

ReviewAI uses OpenAI’s GPT-4o model to generate response suggestions. You acknowledge and agree that:

  • AI-generated responses are suggestions only — you are responsible for reviewing, editing, and approving any response before posting it publicly.
  • AI-generated content may occasionally be inaccurate, inappropriate, or not aligned with your brand voice.
  • We are not responsible for any consequences arising from your use of AI-generated responses.
  • You retain full control and responsibility over what you post in response to customer reviews.
  • AI response generation is subject to availability and may be affected by third-party service outages.

5. Third-Party APIs and Data

ReviewAI integrates with third-party services to provide its functionality:

  • Google Places API. Used to search for business locations and retrieve publicly available review data. Your use of this data is subject to Google’s Terms of Service. We access only publicly available information.
  • OpenAI API. Used for AI response generation. Review text is sent to OpenAI for processing and is subject to OpenAI’s usage policies.
  • RevenueCat. Used for subscription management. Payment processing is handled by Apple/Google.

We are not responsible for the availability, accuracy, or policies of third-party services. Changes to third-party APIs may affect the functionality of the App.

6. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose or in violation of any applicable laws.
  • Use AI-generated responses to post fraudulent, misleading, or defamatory content.
  • Attempt to manipulate reviews or review platforms in violation of their terms.
  • Add business locations that you do not own or have authority to manage.
  • Reverse engineer, decompile, or attempt to extract the source code of the App.
  • Use the App to harass, abuse, or harm others.
  • Share your account credentials or allow unauthorized access to your account.
  • Circumvent usage limits, subscription restrictions, or security measures.

7. Intellectual Property

The App, including its design, code, features, and content, is owned by DJUMP, MB and protected by intellectual property laws. You retain ownership of your business data and any modifications you make to AI-generated responses. You grant us a limited license to process your review data solely for the purpose of providing the Service.

8. Limitation of Liability

To the maximum extent permitted by law, DJUMP, MB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of business, revenue, or reputation, arising from your use of the App or AI-generated content. Our total liability shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

The App is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the App will be uninterrupted, error-free, or secure. We do not guarantee the accuracy, quality, or appropriateness of AI-generated responses. You use the App and its features at your own risk.

10. Termination

We may suspend or terminate your account at any time if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to the Service, other users, or third parties. You may delete your account at any time through the App’s Settings. Upon termination, your right to use the App ceases immediately, and your data will be deleted in accordance with our Privacy Policy.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the App or by email. Your continued use of the App after changes constitutes acceptance of the updated Terms. If you disagree with any changes, you should stop using the App and delete your account.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania, without regard to conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please use the contact form or email start@djump.io. Operator: DJUMP, MB, Republic of Lithuania.